Jack in the Box

I ate at this jack in the box two nights before this post. This was the last place I remember using my credit card. Unfortunately I did not realize that my credit card was missing until 11:35PM on August 28th. I checked online and saw that this location was closing at 12 AM so I called them, however they did not answer. I called again a few more times at 11:50PM while I was making my way there and there was still no answer. I admit that up to this point everything was my fault. I should have realized sooner that my credit card was missing, If i did I could have tried arriving at a better time. Unfortunately that was not case and I arrived at 12AM. I understand that the location was closed at this point, however I needed to figure out whether I should contact my credit card company if my card was stolen/lost or if my card was at this location as this was the last place I used it. I saw two people at the back of the register closing so I tried to get their attention. One of them was a lady who did see me at the front door. She told me that they were closed. I tried to tell her through the glass that I was not here to order food but to see if I left my credit card there but she just kept saying we are closed. Eventually she finally came up to the glass wall that and I tried to explain my situation. Instead of at least opening the door to be able to hear me, or telling me to walk around to the window of the drive thru if she didnt feel safe, she just kept telling me that she could not hear me. And so, I tried taking out my phone so I could show her a text of my situation but she just walked away back to the register... Up to this point I was frustrated at the situation but there was nothing I could do at this point. She did not give me even the most basic amount of decency to at least try to hear me out. If she could not hear me, there were definitely a few options that we could have done so that I could communicate with her. As I stared at her in frustration, what made me really mad was I saw her give me a quick look while she was talking to her coworker and then she started laughing. She could have been laughing at something else but in my perspective it looked like they were laughing/mocking me. I decided to leave instead of waiting until they came out since then that would be weird and it would seem threatening if I kept staying in front of the door until they came out. I fully understand that the location was closed however I tried calling the location multiple times before it was closed. The lady did not even try to listen to what I was saying when I was saying that Im not here to order food, Im looking to see if i left my credit card. I feel like even if they were closed, they should have had the decency to hear me out...

They do not honor their open hours signage. Sign says six am open. It is 6:34 and the gal inside is signaling that they open at 7:00. I went somewhere else. I see this posted under a different JITB as well. I'm referring to the JITB in Buena Park on Beach near Malvern.

Great

(Translated by Google) The place is fine but on 2 occasions they have given me the wrong order and on another occasion I had to witness a fight. (Original) Esta bien el.lugar pero en 2 ocaciones me han entregaron la orden incorrecta y en otra ocacion me toco presenciar una pelea.