Insomnia Cookies

This is a cute place to grab something sweet . I played it safe and got some classic flavors . The lady was nice when she explained what packages were for what products . It wasn’t busy when I went . There were a lot of to go orders . Would love to come back and try something with icecream.

I used to love crumbl cookies but after insomnia came to town I am now only going there I love that they're cookies are traditional sizes and have a great taste and always perfect.

I ordered a warm brownie with ice cream for delivery since I live close by. Ice cream was missing and brownie wasn't warm, but it was hard and stale.

Cold and Sad looking cookies. Chocolate chips are the size of silver dollars. This just feels wrong.

Cookies were warm and good. Good service as well.

For A Long Time I Been Going To Philly But Parking Is Bad In Philly, So I Am So Happy They Finally Open One In Cherry Hill N The Staff N Everyone Was Awesome Is A New Spot But You Have To Try Way Better Then Crumble Cookies

Yikes, the reviews make this place seem awful. I've been over 4 times since they opened and thankfully haven't had any issues. Delicious cookies every time.

Service was decent. Line was long but moved quickly they're open until 1AM but likely to run out of featured items by 9pm. By the time I reached the register to place my order the items I came for were sold out. I settled for a classic chocolate chip cookie the chunks were excessively big for the size of the cookie. I live 30 minutes away so I'm not sure I need to return.

Delivery service is absolutely horrible. Genuinely. I ordered at 8:30 pm. It’s 10:23 and I still don’t have three items. The service is so bad when it comes to delivery I work in food service and as much as I hate it I do know the difference between good and bad service. I prefer insomnia cookies over crumbl but i definitely don’t prefer the horrid service. Worst part is I can’t even cancel the order cause I’ll still get charged. So now I have to wait god knows how much longer I have to wait

This is not really about the food cause I never had it. I was at Cherry Hill location because I was next-door for an appointment soon as I got done my appointment at 11 o’clock I walked over and tried to open the door lights off. Employee said 10 more minutes through the glass and this was literally at 11 o’clock on the dot. So I waited in my car for 15 minutes got out check the door again still locked and then said another five minutes and another customer said the same thing so this place opens at 11 and here it’s 11:20. Did you want me to wait another five minutes if that’s the case they should adjust your hours to 1130 or noon, so I just left not waiting another 5 more minutes when I waited till 11:20am when you were not open.

Ordered pickup from here and they forgot one of the cookies in my order. Didn't realize the miss until I got home and opened the box. Also every time I've ordered from this location, the cookies have been room temperature - not warm at all.

Received these delicious treats tonight. Just wonderful! Sweetest delivery person! Thank you!!

Nothing worse than going into a store and being ignored

Very underwhelming, and small cookie for the price. Lacks any real uniqueness crumbl offers and always seems to be overcooked by staying in the heaters. I’d rather spend $5 on crumbl than get a cookie for $3 that’s smaller than my palm.

Girl on the phone lied about my delivery being ordered

Disappointed with the false advertising. I got a Facebook advertisement to sign up for a free cookie, and received an email stating a free cookie would be available at the Grand Opening in-store. When I went to the store, I was told it was a free with purchase. I showed the three employees that nowhere in the email or terms did it state a purchase needed to be made, nor did it say so on any of the signs they had posted around the store. Unfortunately, they weren’t willing to honor their own advertisement. In terms of the positives, the store was very clean and nicely decorated.

$75 for 7 cookies and 4 drinks. Ordering process was confusing and order was mixed up, not many options and our cookies were so hard our spoons snapped 3 times. I wouldn’t return.