Il Rosso

Booked for Sunday lunch and it did not disappoint service very good , food delicious we opted for the chicken dinner and it did not disappoint . Loved the place and new decor deffinatley returning again .

This is the second time I've been to Il Rosso and the food is outstanding and the atmosphere is comfortable. I have given one star tonight. We attended as a group of 16 for our colleagues leaving do. All meals were wonderful and service good until desserts came out. My colleague had a medium length hair entwined in her cheesecake. When we told the waitress she didnt seem surpried and took the plate away. She did offer a replacement but my friend was understandably put off. The reason I'm taking time to leave a negative review is because at no point did they come back to apologise for such a disgusting addition to her plate. In such an established restaurant I would expect a gesture like offering a voucher for another meal or a bottle of wine. This would promote the business and guarantee customer satisfaction and loyalty. The fact that you do not appear to check and respond to negative reviews shows that you're not bothered. I will not be returning. I will continue to support other local italian family restaurants that go above and beyond to meet and exceed customer satisfaction. A real shame!

Went for breakfast it was so relaxing. Very quiet though, only 4 of us there...it was 8 am on a weekday though;D

Had lovely meal here ,lovely atmosphere pleasant and friendly staff our daughter had lovely evening for her birthday meal . Twelve of us all together will definitely go again

The calzone was one of the biggest ones I ever had and it was lovely!

Just got back from Sunday lunch here. Please dont worry if you have read poor reviews, we throughly enjoyed it. Food brilliant service very friendly staff we would recommend

Been twice in a month with my wife son and his partner . Cant fault the food but shocked to say recieved a parking ticket whilst in there on the first occasion and my son recieved on after our visit on xmas eve. Safe to say after spending over £500 in 2 visits i definately will not be returning.after speaking to staff regarding these issues today i was told theres signage and its on the menus that u have to register your car...clearly there not working cos we didnt see it . Maybe you should get staff to tell customers i asked ...why when theres signs was the reply. Wow ....i have eaten out close to a thousand times in my paltry 50 years and never had to by a parking ticket or register my vehicle for 1 ...on 2 occasions i had to get a code to get out of a car park and thats it . Parking: Its disgusting

Food was absolutely amazing and the price was great - but the service didn't match. We were stood for a while waiting to be seated even though it wasn't that busy. Then it took us ages to have staff members come to us and it felt like there was no communication between staff. Like I said, everyone was nice but it felt like people were avoiding our table. We were ready to order dessert (as the food was so good) but we're waiting 20 mins for someone to take our orders. We ended up just going to the till, paying and leaving. Even paying, we had multiple staff members just walk past us and we had to basically beg to pay. With the service not being great, the 9% service charge felt really cheeky. As good as the food was, we're not sure if we'd go back.