IHOP

The food was good. It was cold in the building. They only had one waitress around 11am today and we waited for over a hour between getting our order taking and our food to come out. The waitress that was on was trying her best to keep up and she had knee surgery recently and wasn't even suppose to be back to work yet.

This IHOP deserves its own episode on Gordon Ramsay's "Kitchen Nightmares" show. On Shrove Tuesday ("National Pancake Day") Feb. 13th, 2024, there was one lone server working the entire restaurant at 10:20 AM. More than half of the booths and tables were covered with dirty dishes. I was seated at the back of the dining room, which was at least 7-10° colder than the front. Having left my arctic mukluk boots at home, I requested to be re-seated, after which my server inexplicably took my place settings away. I asked her for coffee, and was informed the restaurant was all out of half & half, but I could have flavored, artificial creamer instead. (No Michelin Star for that alone.) My omelette arrived slightly undercooked and unappetizingly served at room temperature. Meanwhile, out front, about 15 customers were waiting to be seated. After some time, a heavily-tattooed gentleman in a beanie (who bore a distinct resemblance to actor Danny Trejo) emerged from the kitchen and told them there would be a "10-20 minute wait," although the dining room was less than 1/2 full. Finally, as I was leaving, I saw a frail-looking, older female employee with a cart begin clearing the numerous tables covered with dirty dishes. My heart went out to her. I asked the server, "are you understaffed today?," but she seemed puzzled and replied, "no, I'm always the only one here Tuesdays." If this is a company-owned restaurant, the management should be fired immediately, or else be made to spend a week being re-trained by Chef Gordon Ramsay. If owned by a franchisee, their contract should be torn up, and their IHOP shingle pulled, pronto. It's difficult to believe this place is actually allowed to operate this way in 2024 in a major university town, but it is. I went the day before Lent begins, but eating here is a great way to do Lenten penance. Otherwise, avoid at all costs, and try the excellent Original Waffle Shop, instead.

went in with the gf, only about 4 others eating in was in for about a hour and a half for just pancakes

my roommates and I come to the ihop pretty frequently and we’re normally the only people here. they play fun music (master of puppets, queen, and pump up the jam are a few examples). the waiters are cool we like most of them. normally there’s only a few people working during a shift but, to be fair, the food is always really good. our waitress this time was desiree and she was very friendly. it was clean and it’s a safe space.

Desiree C was a blast and great service.

Amazing food, Desiree was an amazing waiter.

Server Desiree C. Great service by the team. She wanted to make sure that we order the right. Voice of food with the correct options to keep the cost minimum and bundle the options. Great food service as well

The server, Desirae C, was good. I like how she would accomedate my requests. Parking: Lovely