I Love Teriyaki

Love getting my food here I usually get the noodles spicy got some today and the spicy is on a whole different level can barely Eat it,it was never spicy like that feel like it’s been done on purpose over doing the spice

As a longtime patron of I Love Teriyaki, I recently ordered their #21 veggie chow mein with medium spice level. However, upon tasting it, I found the heat level to be extremely intense, almost as if they emptied the entire bottle of pepper onto my plate. It's disappointing to note that the quality seems to have declined since when the owner used to run the place in contrast to employees now running the place. It now lacks exceptional customer service that was once a hallmark of this establishment. I tried calling them, and the person immediately hung up ( since they were closing in 5 mins). I called the second time and literally had to yell not to hang up and listen to why i am calling. While I've been a loyal customer for some time, I'm left feeling dissatisfied with my recent experience.

The food is good. Customer service could be better.

The food is okay at best and the staff that works the register are pretty incompetent and don't seem to understand the difference between tofu and seafood. Asked for a tofu noodle bowl and they gave me seafood and charged extra. Vegetarian options: Tofu and tempura