Hot Head Burritos

The day after Christmas, I ordered from here for my family. I had sick kids and wanted an easy meal. I realized the kids’ quesadilla had raw chicken. I called them a few days later and they REFUSE to reimburse me. He said “no one else complained that day of undercooked meat” and wouldn’t give me the corporate number. I have tried to call corporate numerous times and they will not return my phone call. I am VERY upset and will not be returning. Such poor customer service.

Very rude employees had to ask multiple times for a Lil extra and they did want to give it up at all well not be back the floor was sticky and bathroom was not work with go up the road to Chipotle from now on

My meat was RAW. Literally pink and I couldn’t eat it. Will be bringing it back tomorrow for my money back because these bowls are not cheap. You could kill someone serving them raw food. Edit: they won’t even refund my bowl even though I brought the ENTIRE bowl back because I’m not eating raw meat, and I woke up this morning throwing up. They are about to have a whole lawsuit on their hands because I can sue for a restaurant making me sick

When you do finally get your food after a ridiculously slow staff it's just going to make you sick for 2 days.

Place needs updated and deep cleaned Food is okay you get what you pay for. Service is okay.

Pretty disappointed. Chose to get hot heads over chipotle. Was a very beige colored meal. The pan seared vegetables were sparse and disappointing. Rice , cheese, meat bland. Should’ve just gotten chipotle.

The people working here are unbelievably numb to smiling or even having any emotion about interacting with the customers. This is one of the worst places to visit. Unfortunately it's the only place close to a burrito like this. This place could kill if they the owners hired some personable employees.