Hot Grill Kebab/Pizza and Burger House

By far the best kebabs and wraps in Norwich!

Very bad quality of food. Poor service and communication as well. I order a order on Uber eats they got it wrong drastically so I called up the shop to get told I was lying and then they hung up, so which I called again then they was rude on the phone and hung up. Food was very bad and I’m sure it’s not even kebab meat, over priced and just awful. Plus I’ve never had to deal with such rude people.

Ordered at 5.40, told 50min wait which was fine, it arrived at 6.40, so a bit late but not bad. Our problem being it was missing bits, it wasn’t complicated either. Called to tell them and was told it would be asap maybe 30mins, were now 1hr10 later from the call for 2 of our group to eat. Told it was on its way after ringing from a separate phone to the initial call complaint as they wouldn’t answer us. It’s not exactly busy for early evening and a kebab shop!! Now 8pm and just delivered, 1hr20 late from the first delivery. Thank goodness we didn’t order for the kids. But on the third complaining call to chase for re delivery we were told we were lying.

Professional guys with a clean kitchen. A very crisp salad with my chicken kebab, all in all good food that I wouldn't hesitate to eat again.

J'ai mis 1 etoile car je ne peut pas en mettre zéro.... J'ai commandé un kebab en livraison. Et surprise .... ca ne ressemblait a rien et je ne parle meme pas du goût !! Je déconseille fortement

Horrible ! Ce n'est pas un vrai kebab à éviter absolument

Absolutely shocking. Tasted bland, asked for salad and sauce, turned up without. Rubbery and dry, Waited an age for it. Complained but they didn't give a toss. Avoid this place.