Hope Key Restaurant

First time going and will be bringing any friends and family I can next time we go, nicest owners I have ever met. They made us extra amounts of almost everything and it’s the best wonton soup I’ve ever had same with the spring rolls perfect beyond perfect and the bubble tea is only 5$ and was delicious couldn’t say a single bad thing about this place seriously love the owners and will most definitely be coming back without a doubt Vegetarian options: My girlfriend is a vegetarian and I ate more of her food then anything the tempura was amazing Dietary restrictions: Options for anyone and everyone huge menu of endless food Kid-friendliness: So many little things to get lost looking at and the longer you’re there the more you notice, every chair has something painted on it and different names like hairy potter or teachers pet, staff are so friendly and funny Wheelchair accessibility: It’s a ground floor restaurant but also has a upstairs seating area

The most friendly owners, in such a quaint restaurant!! The food was outstanding, definitely recommend this place

I've been thinking about it for a few days and I have to share. The Chinese food at Hope Key on Douglas was amazing. The owners Brenda and James are an adorable brother/sister duo I believe. The service was amazing, the food was unforgetable. So delicious, not greasy or oily, and piping hot. I have not stopped thinking about it for days now. The spring rolls were perfectly stuffed, the filling didn't fall out in the first bite. The broccoli in the beef and broccoli had an amazing crunch while still being soft. The chow mein and sweet and sour pork were so good. The prices were extremely reasonable with the quality of the food. My party scarfed the food so fast we didn't remember to get pictures. It was so good. I look forward to going back. Highly recommend 5 stars! Dietary restrictions: I have a food allergy that is a pretty common ingredient for Chinese and they made accommodations for me. Parking: It's down town Victoria. Most is paid parking Wheelchair accessibility: Bathroom is up stairs, not accessible

Probably the best bubble tea I have ever had. The customer service here beyond exceptional. 10/10

Nice people. Spicy BBQ pork chowmein is the best. Thankyou!

Excellent customer service with great food! The food served here does not make you feel like you've over-eaten like most restaurants you go to. The restaurant environment is very neat with lots to look at, you can really tell that the owners put a lot of their personalities into creating a lively, funky, and welcoming space. Will definitely come here again! ☺️

I walked by this restaurant many times and was very curious to check it out, and finally went here a couple of weeks ago. I was really only interested in the decor and cozy atmosphere; and was surprised by the unique vegan options, huge portions and wunderbar service. I had the Spicy Tofu Veggie Vermicelli hot pot and it was really really good. They had an option of 1-10 for spiciness and the spices they used were made from scratch in house. The portion was huge and I got 2 meals out of it. I want to try some of their other vegan options next time! My friends had combo dishes with meat and they were really happy with their meals saying that it was some of the best Chinese food they'd ever had. I didn't tell the servers it was my birthday dinner, but they made me feel like it was and went out of their way to accommodate my dietary restrictions and brought me free egg rolls (that didn't actually have any egg in them). The family who run this place are so great :)

Best Sweet and Sour I've ever had. Great service. Super friendly. Fun atmosphere.

Such lovely people; fast and friendly service. Well worth a visit.

Some of the best customer service I’ve ever experienced. Food was excellent as well. Not greasy, fresh and good quality ingredients. Loved the slices of garlic. The honey garlic chicken tasted of real honey. I’ve never published a google review, but I had to write this one because this business deserves to be recognized for their efforts. Wishing them continued success!