Hibachi-San

Food was terrible and customer service was even worse. The lo mein has no flavor. Portions were super small. Chicken tasted like knock off Panda Express. They need to remove hibachi from the name, there’s nothing hibachi about this place. And they have a no refill drink policy which they should disclose because I could’ve bought a drink from the 9 other places in the food court that would refill my drink. Employees are also extremely rude and have attitude. I had a poor experience here. Would give zero stars if I could.

Food had little taste. Forgivable, its the mall. Worker made the plate with no gloves on. Less forgivable, but again, it's the mall. Later, my son wanted a drink refill and they told him they have a no refill policy posted. I asked where that was posted and the worker pointed to the napkin box. There was nothing written on the box... so I asked again, where is the policy? They just walked away and ignored me. It's their choice but they chose to save 17 cents so that I will never buy food there again. Check.

Purchased lo-mien noodles with hibachi chicken. Taste was decent; a lot of sodium or msg.

The chicken and vegetables are great. The fried rice is decent but their lo mein has fallen off. It used to be really good but doesn't have the same flavor anymore.

Bad food and worst customer service. No refills available.

Tried to order a 3 meat plate that always comes with a separate box for the 3rd meat. She just split 3 smaller portions in the 1 box. I asked if i could be charged as regular plate but she got an attitude. I just walked away. She tried to short the meal and get mad at me. Your min wage job is not that serious.

저번에 판다익스프레스를 먹었어서 이번엔 히바치산에서 주문해봤습니다ㅎㅎ 사장님이 같은건지 음료는 판다컵에다 줬네요ㅎㅎ 플래이트로 밥, 면 반반씩/허니스파이시치킨/세사미치킨 주문했어요~ 일단 제가 주문한 반찬류는 다 맛있었는데, 쌀이 잘 안익었더라고요 차라리 면으로만 주문할걸 그랬어요... 그리고 세사미 치킨은 판다의 오렌지 치킨보다 맛있는 느낌이었어요ㅋㅋ 옆에 있는 판다보다는 깔끔한 느낌이라 꽤 만족하면서 먹었습니다~

I wish these were everywhere and not just in the mall. The food is so delicious

Tasty mall Japanese food. The atmosphere is a low grade because it's just the Mall food court