Let me start by saying I used to work at HT and they could not stress enough the importance of customer service. So I walk in and walk to the sandwich bar. The lady immediately says "We're closed." I asked what time they close and she said 7:00. It was 7:03. She was currently adding new lettuce to one of the bins. There was still bread out that they were going to throw away. Before covid this would have never been acceptable. The days where HT was the top of customer service are long gone. She hadn't even cleaned up her area yet.
The store had a slight-to-moderate sewage smell. Within minutes of walking into the store, I swatted fruit flies off my cheek and the back of my neck. After less than ten minutes in the store, my clothes were crawling with fruit flies. After I left the store, I found more fruit flies on my shirt, shorts, shoes, socks, and legs. I wouldn't shop here unless you're buying something that is packaged and sealed, and you're willing to possibly bring an infestation home with you.
I usually regret coming to this Harris Teeter. The selections are always limited. This review is particularly for my last three visits. They didn’t have what I was looking for even though they were common products. The meat department customer service is particularly bad. Usually when I go (around 5 pm) there is nobody to help out. One occasion I pressed the help button and nobody came, I asked another employee and he just pointed at the button. After a few minutes Sheyma from the bakery went the extra mile and helped me. Only reason I am not giving a one star is because of her
A nice, clean store with well stocked shelves. They had what I needed and I was in and out quickly. A good experience.
This is grocery store, restrooms should be clean and spotless at all times, men’s bathroom is gross, management need to put more attention to it or corporate needs to renovate the restrooms… t
They have just about anything you need but the spell of rotten food and fish is so overwhelming. I live in the shirlington neighborhood and this is a quick walk away from me but I can't take it anymore. I'm going to start driving to another grocery store just so I can breathe.