Hard Rock Cafe

The food was good but I’m leaving this review specifically to rave about Kelly, who was our waitress. She is fantastic and went above and beyond to make our experience at Hard Rock the best it could be! She’s great!

Preços exorbitantes Taça de sobremesa veio só chantilly da pior qualidade, péssimo

Tuvimos una muy mala experiencia, el personal no es nada atento, malas caras, muy mal servicio. El lugar está viejo y descuidado. Definitivamente no regresaré.

Fast service the food is delicious

My Original Burger was extremely dry and blend. Some other orders for my table include grilled and deep fried chicken burgers; they were both dry too. The value and quality of the food for the price paid is low. As I visit restaurants at least twice a week because of business luncheons, I always set a stopwatch the moment I step into the restaurant. So for the dinner service, our server approached us to ask for our drinks order just shy of 10 mins after our arrival, this in my opinion is unacceptable. April 1, 2024 - Our food arrived within 20 mins; hence this was good. As for atmosphere, a fly lingered around our table the entire dinner time. We were seated next to the kitchen, the floor less than 5ft away from our table was wet. During our stay, our waiter came over once to check on us, and that was almost at the end of our meal.

Friendly service, decent food. Nice atmosphere

Very very expensive! It seems to have downsized alot! Not that much to see.

We had a late lunch here after the solar eclipse. We were among the first to arrive and the hostess gave us possibly the worst table in the restaurant. We politely asked to change and she said thr restaurant was full and she is not taking any change requests. I pointed out that the restaurant is empty and she's still refused. Then I spoke to a guy who looked like a manager and without hesitation immediately gave us a better table. It seems the regular staff are not well trained or empowered to make decisions. Nevertheless the food was amazing indeed. Shame that a great institution like Hard Rock café cannot enhance its customer service.