At this point I'm pretty sure I'm being trolled by the early morning staff here. I have seen so many failed attempts at a latte with a bacon roll with tomato sauce that there is no other option left. Brown sauce, a sausage bap, a sausage roll, no latte, a white Americano instead of a latte. Each day I get a new version of a latte and a bacon roll. I can't wait to see what I get next time!
Without the manager of this store, Teresa, this shop would not deserve the ranking but Teresa really enhances the atmosphere and her customer service skills are outstanding. She pointed me towards the app which I downloaded and found so useful (and got my free coffee ;o)). Thank you so much, Teresa!
Maybe put more workers or the fastest ones at the Greggs inside a station considering we all have trains to catch and your prices are inflated in stations! I had to put back all the stuff i grabbed because of the massive queue formed and 3 more people did the same as me! Very bad