Second time visiting this place. First, Its unreasonably expensive: A glass of wine is $20, and that’s a cheap one, my wife ordered plum wine which we have bought before and a whole bottle is less than $15. Quality of the fish is fabulous though, a little skimpy on the portions. What really set me up was that they added a 20% service charge for our party of 5 without mentioning it anywhere in the menu. Did not leave tip. Why? Read below. Second, which it actually was what bothered me the most. They did not have any AC on: Made a reservation through OpenTable, and then we called in to make sure it was opened since it was Black Friday I believe and we weren’t sure many restaurants would be open. They did not warn us over the phone that the heater was not operational and it could be a little cold inside. Least they could’ve done, specially if they are charging premium $$$ for food. We arrived and it was freezing inside, to the point where the only table eating there that night were wearing jackets. Had to give my thin windbreaker to my daughter! We asked the host and his reply was “Sorry it’s not working we’ve had issues since Wednesday” (it was Friday). We would’ve left but it was already 7pm and finding another good place to take my family on Black Friday would probably not work too well. Several minutes into our dinner, we noticed a woman (that seemed to be the owner) park in front, walk in, say something to the waiters I couldn’t understand and proceed to touch the screen of the thermostat and turn something on before she disappeared into the back of the business. By the time this happened we were almost done so we don’t know if they lied and were being cheap not putting the heater on or if what the woman did made any difference. We don’t care. I don’t mind spending premium $ in a place that makes sense, but this outrageous 20% service charge on a party of 5 with two children under 11 with no previous warning and no courtesy of letting us know previously that there was no heater in this cold weather triggered me.