Freshido

My husband and I eat here weekly, but after the complete lack of service I just received, I can say with certainty we will NEVER be back to the Hershey location! I went to pick up an online order which was already paid for. I stood at the counter for over 10 minutes and not a single employee even acknowledged me or asked how they could help me. They each made eye contact with me and never said a word. And they were not busy - there were maybe 4 people in line and 3 employees filling bowls. Another was making drinks and a fifth was in and out of the kitchen. He passed me several times and also never said anything to me. The one employee rang out two or three customers and was literally 3 feet from me at the register and didn’t say anything either. I finally had to speak up because who knows how long I would’ve stood there waiting and the employee who got my order claimed he didn’t see me which is b.s. because he also made eye contact with me. He also claimed they were busy - sorry buddy, if you have more employees than customers you’re not busy. I took my order and called and spoke with a manage when I got home. This was just a few minutes later so she clearly was also one of the employees who never spoke to me. She apologized, but her apology didn’t sound very genuine. I did get a refund, but we still won’t be back any time soon. Not unless they either replace their staff or give them the proper training they clearly need.

The tuna was old and the Freshido Special had no flavor! Worst poke bowl I've ever had

The poke bowls r not good at all. If u r thinking about going here, don’t. Go to Kylin in Palmyra. They have bigger portions, better food and is cheaper!! Freshido is definitely a disappointment compared to Kylin, which is where I usually go but they were closed. Freshido is ridiculously overpriced for their poor quality of food.

VERY disappointed! Poor quality of fish..tuna was old and had a funny taste. Got their special Freshido Special...not impressed..no flavor despite having Sriracha aioli and "their special sauce". Would NOT recommend...poor quality of food, not worth the price, and have to add another dollar for multigrain rice or quinoa..you should be ashamed for serving such products!!!

I love this place! The food is soo good but the workers always look super depressed. Like they hate the place. Also, they don’t really have great drink options.