Fogo de Chão Brazilian Steakhouse

Our waiter, Jacob, was excellent. The rest of the staff were great as well. Waters refilled at a timely manner. Jacob was very attentive and helpful. A great attitude and demeanour.

Nice environment

Jacob and Emma did a great job servicing the table tonight. Thanks!

Lovely service, wonderful cocktails, amazing food!

Jacob and Emma and team did a good job Parking: kinda far

I grew up in Kansas City and had always been under the impression that Fogo de Chao was top notch-- the place to go. I've since moved away and had the opportunity to try several other Brazilian steak houses which I have thoroughly enjoyed so my expectations were high. Our reservations were at 7:15 and we were not sat until close to 8:00. Now I do realize an establishment like this is at the mercy of how long other patrons spend eating and socializing and it can be difficult to predict at times. We were sat and it took several minutes for anyone to say anything to us. One younger gentleman with glasses greeted us and said he would return and we never saw him again and he primarily attended to the tables behind us. An older gentleman finally greeted us. He directed us to the cold/hot bar. The hearts of palm were really nice and the bar itself was clean and well kept. Our initial meats of the lamb and pork belly were exceptional. Here's where our experience really went down hill. The pacing is just really odd. This might be a business tactic in order to ensure patrons become full quicker countering food cost/waste but honestly that's just a theory....otherwise I believe there are many kinks that need worked out. Most of the meats come out at once which means they also all run out at the same time causing odd lulls in service where we would go for at least 10 minutes without any meats coming by. I'm really not use to this as I've said I've been to many other Brazalian steak houses which were constantly attending to patrons. Not once during our lulls were we ever offered fresh plates. The server who greeted us first we saw did provide fresh plates to the table behind us but it too seemed few and far between. He just had zero sense of urgency it seemed for the restaurant being entirely full on a Saturday night. The drink pacing was strange also. We asked for drinks separate from the complimentary water and we waited no less than 20 minutes for our drinks. Our server had an entire tray full and appeared to serve drinks to multiple tables at once including ours. Does it not make more sense to fulfill the orders as they occur so patrons don't wait as long? The hostesses also sat multiple groups at once which appeared highly confusing and disorganized at times for the people being sat. Another odd pacing and time suck. A few of the meats we only saw once the entire meal which I thought was odd. Other Brazalian steak houses will ask you towards the end if there are any specific meats you are looking for and you are able to special request but that did not happen for us. We asked to see a dessert menu but the menu we were given was dirty and wrinkley. Just a turn off seeing that so we decided against dessert. The whole experience was just underwhelming for the nearly $150 we spent for the two of us. Fogo de Chao definitely and unfortunately ranks lowest of the Brazalian steak houses I've been to. Update: emailed them in response to their comment on my review the same day they responded. 3 days later still no response.

Jacob and Andrew are the best. Food was delicious! Will definitely be back.