Five Guys

I have been coming to this 5 Guys almost every week for over a year. The food is great, but I did not appreciate how I was treated tonight. I'm Autistic, and I wear noise cancelling headphones to self-accommodate when in noisy environments, like restaurants. My headphones are very effective in that I can't hear when people are trying to talk to me. Being Autistic, I sometimes find talking to people difficult so, to cut down on how much I have to talk to people, I order via the 5 Guys app. The first few times I would come in to pick up my order, I would wait for the staff to bring me my cup with my order. Then, at a certain point, they would sometimes indicate to me that I could just go to their stack of cups and get my own cup. Unbeknownst to me, they wanted me to stop doing that. The manager yelled at me tonight for doing that, but I was wearing my headphones and didn't hear her. If there was information she needed to share with me, I would have appreciated it if she had signaled to me to take off my headphones so she could talk to me instead of yelling at me. I'm not sure I can come to this 5 Guys anymore. I feel judged for being Autistic now.

Disrespectful staff even over the phone when applying for a job bad management

Horrible service and rude staff including the manager. Missing items on delivery order the restaurant staff told me to chase down the delivery driver who was long gone because there is nothing they can do about or i can reorder and pickup the food myself.

Great burger place still though $20 for little cheeseburger (single patty), fries and a soda. Free peanuts in the shell. Super fancy soda dispenser.

Fun place to go and relax. Great service. Eric the cashier was friendly and polite.

Kind of pricey, burger was fine.

Great hamburguers and shakes