First and last time. They changed a pickup order to have no bread because they were out of the specific bread, but didn't contact us for alternatives. Sandwich filling was in cups, and definitely smaller portions than the size of sandwich ordered, yet we were changed full price for the full size sandwiches with bread.
Thank you for closing half an hour early so I could discover how amazing Cheba Hut is!
December 2023: This location has become a go-to for a delicious sub. The only sub better (to this meatatarian) is Taste Of Philly ("The Works" w/Frank's Hot Sauce). Firehouse Subs has so many good sandwiches that I really can't single out one for praise - I could go 10 times, never repeat, and love every one. And - this is important - they have the perfect sandwich size (MEDIUM unless you're starving) - unlike Subway, where your two choices are "too small" and "too big". These issues I experienced originally seem to be fully fixed. OLD REVIEW: I've visited the Longmont location - when it was busy - many times, and always had a great experience. So I told my daughter how great it was, and we went when it was so un-busy that we were literally the only people in the restaurant that didn't work there. With at least four employees present, you would think there would be time for cleaning, but apparently not. My chair was so dirty that I had to go wet a napkin to wipe off a big sticky spot. Looking around, there was food, napkins, etc., on the floor under almost every table. Overall dirty appearance, and nobody did anything about it the whole time we were there.
Never been before it was awesome they were friendly
The most unenthusiastic and lazy staff I’ve ever seen. Including the (I’m guessing manager). Not even busy, 5 employees working and the lobby is a gross mess. Trash overflowing, dirty tables, trash on the floor…
They keep putting less meat on the sandwiches. Was a little disappointed but full of flavor. Recommended is the New York Steamer. Hopefully, they fill it for you if you try it.