Firehouse Subs The Villages

First off they put the wrong sub on the wrong bun then went they made new ones it was so soggy it couldn't be eaten will never go back to this location!!!!

Not sure what is going with this location but how DARE your employee this evening at approx 8:50 pm after my husband goes back because his sub was wrong say he is going to clock out in case he “has to be off the clock” like he’s going to follow my husband to the parking lot! WTH is wrong with your employees? That right there is a lawsuit waiting to happen or an arrest for your stellar employee! The one smart thing that was done is the manager telling him not once, not twice but 3! Yes 3 times that he’s not clocking out and he finally listened. First they made his sub incorrect, a sweet and spicy meatball, like he has for a year and tonight they put olives on it, even though it should not have them (see your own menu breakdown of what’s on one), the manager claims she made it and that’s how they’re made (with olives) WRONG Second they hung up on him when he tried call @ 8:27 pm answered said something hung up and he tried calling twice with it just ringing and ringing. Their excuse when he went in person was oh we were closing up! Seriously??? Third when my husband went there for the incorrect sub issue a bunch of other people walked in and your staff said they couldn’t make everything because they already closed things up and they’d have to uncover stuff to make them food, like trying to deter them from ordering. The folks did get their food but from the vibe the employees. Your GM will be getting a call. Totally disgusting behavior by your staff!

Food pricey for the amount you get. Tabkes were filthy. Tasted good but a bit groosed out vy the messy atmosphere.

Good food nice staff

Not welcomed or assisted with where to stand. After waiting for few minutes at counter, had to ask where to pick up order. Non friendly staff member points to ",down there." Not a good first impression, but the subs made up for it. Thankyou.

Service is good food horrible

Both my wife and I are gluten free. No gluten free rolls for several months

We love this Firehouse they are the best. Always friendly professional people making your sandwiches. Kid-friendliness: Great with kids

After entering this location, it was nice being greeted by Firehouse employee. The Brisket sub was very good. Definitely will return. Happy Days Sunny Skies