Got 2 out 3 orders wrong - kept adding cheese to peoples orders - made them again and was really good
crew members were actively engaged. Employee explained current specials and options. CLEAN
Pricy and too much sauce and no veggies. 2nd time going there and just not great food. Not recommend. Go to Subway where you get much more meat and don't have to pay for veggies. Not recommend.
Love getting sandwiches here, the hook and ladder never disappoints! Quick and easy service.
Great and consistent food but the place is dirty
I placed an online order and when I picked it up, the staff was amazing!
Sandwich was one of the best I have had, the only reason I didn’t give 5 stars is because the employee that finished making the sandwich had a attitude.
Firehouse Subs have definitely decreased the quality of their product, at least at this restaurant. The Italian was lukewarm at best(not prepared in the steamers correctly), the bread was not toasted, and they acted like no one had ever heard of Datil pepper sauce(Capt, Sorenson's sauce). I complained to the apparent person of authority. No apology. She just walked off. I was very nice with my complaint. I used to own franchises in Dallas, so I know how it should be done. Hopefully, this is not a ongoing trend with Firehouse. I will probably not go back to this restaurant.