There are to many kids working in this place. I won’t even go here anymore, because they play to much and your food is never right.
I love Firehouse subs and never had a bad sub. I travel for work and get to check out alot of different places to eat. This place ripped me off. I ordered two whole subs and both subs had hardly no meat or ingredients. My Italian had 2 slices of meat. Now paying 14 to 16 dollars for a loaf of bread sucks. I wont eat at this location anymore.
My wife ordered a platter 2 hours ahead. Got there to pick it up, and nothing was done! We're out of turkey was the excuse. I'm preparing the turkey now, and I have no clue how long it's going to be. I would rate the food but it wasn't ready.
Every time I come here the service and the sandwiches are excellent.
Today, I got 3 large sandwiches and there were some mistakes and I was kinda in my feelings (I’m also pregnant) and so I called and spoke to the manager Robert- and wow- he was so incredibly nice and very upbeat- offered to make it right so he remade everything (triple checked to make sure all would be accurate) and did so with an enthusiasm that you rarely see in fast food. I’m so impressed- will definitely be a loyal customer and will download the app so I can get points on my orders!! I’m leaving in a better mood than if there were no problems at all, thank you Robert!!!
Both times I’ve been here there take 40 mins to get a simple sandwich made… 😶
Workers taking selfies, and 20 minute wait for one sandwich. There was only 3 other people, it shouldn't taken that long.
This location has the worse case of cross contamination!!!. Workers are using the same gloves to work the register, take money and prepare your food. Nasty!
Workers should be required to wash their hands and/or change gloves.
Pay Attention customers!