We love Firehouse subs , we usually drive up and order and then enjoy our food. I was just told that they no longer offer drive through service. We had hoped not to get out on the pouring rain, not the case tonight. Our friendly service at one of our favorite places to eat, no longer found here. The place was empty, I could understand if they were busy. 3/22/2024 7:20 pm
They never get the sandwiches right. And they take forever getting them wrong. I’m a big fan of Firehouse but the one in Boiling Springs blows.
Ordered two subs with 3 other customers in the building. There are four people preparing orders. Took 20 minutes to get our food. Meatball on wheat no cheese was cold and looked like the sauce had been sitting there congealing for a day or two. My Turkey Bacon Ranch had no bacon and no ranch at all. It had mayo instead and they cross contaminated by using the same knife to cut both sandwiches, in turn getting cheese and mayo on the meatballs. We won’t be back here. The orders are always wrong and I’ve never waited less than 20 minutes for our food. It’s pathetic.
Food was okay, cheesecake had an odd smell to it. Not sure If it was the meat or the onion/bellpepper. Hit or miss on this place.