I brought a medium pizza delivered with chicken and coke for £25 they sent me a 7 inch pizza when I called up he was very rude said he’s the manager he told me to bring the pizza back to him ? He then became very rude telling me to come down there then as if that a threat so I’ll be down there after work to see if his hands have the same energy his mouth does.
Delivery was good but pizza was cold and dry with hardly any base sauce
Order came on time but was lukewarm. Toppings good but the pizza dough was tough and not cut very well. Also no need to add single use sauces if not ordered. Wouldn’t use again but hope this feedback helps!
Ordered a rack of ribs, seen more meat on a sparrow and charged 7 pounds messaged them, supposed to reply within 5 minutes, a hour later and still no response
Took a 1 hour long pizza was verry cold did not revive my whole order when I paid for extra stuff terrible service waste of my money Parking: Parking is really good lots of open spaces all of the time
Terrible customer service from the actual owner not the staff!...called to order and asked for the deal on the actual website and was told they are not doing, that deal basically calling me a lair so I changed my order and the girl was having trouble with the tills and asked help from the manager SAM, he was so impatient and rude telling me am wasting time because I had to change my order because of the error on the website. The manager needs to take a course on how to deal with customer service! We as a family usually order regularly and the pizzas are decent. PLEASE AVOID ORDERING FROM THIS PLACE! POSSIBLE THE WORST CUSTOMER SERVICE IN BASILDON. I ordered from a different place after the disappointing and appalling service from Sam!
Cannot recommend this place enough placed an order for a 20” cheesy bite. Amazing for the value and staff was so helpful