El Puente Mexican Grill

We came here tonight for dinner. As a matter of fact we frequent this restaurant ALL the time b/c it's close to the house. Well tonight was our very last time coming here. I ordered my usual, the chicken & rice add sauteed onions. Since we made it during happy hour, I ordered a margarita. The food came out in 5 minutes flat. Which means, it was probably not fresh. The margarita tasted like straight lime water. It was horrible! The manager came over & I explained to him that it was disgusting. His response was, I make it the same way each time. What??? Instead of let me remake another (mind you, I only took 2 sips), he said I'm sorry & walked away. That is horrible customer service. I am not trying to get over on these people. I don't need a thing for free. I just want my food & beverage done to my liking. This is completely unsatisfactory! I'm quite sure if I were the other race, Samuel (the manager) would have done everything in his power to make it right.

This place has always been touch and go. However, they've been more go! I'm thinking either they got new cooks or they stepped their game all the way up. I got the steak tacos with a guacamole salad. Fantabulous! I do try other entrées but that is my favorite. All their food is really good. The staff is amazing. And no matter how busy they are or the type of day they've had, you're always greeted with a smile and provided with outstanding customer service.

I had asked for my food cooked a little longer, but here I am Crunching on onions and peppers. They're barely grilled.

Good burritos

Ta chido

Food is always great, servers are very friendly, but sometimes it may take a moment for someone to get to your table. No complaints , and GREAT vegetarian combo meals.

Wow. This is some dang good food.