Ratings of El Pollo Loco
Google
4.2
(594 Reviews)
Photos
Location & Hours
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
1150 W Alameda Ave
Burbank, CA 91506
1150 W Alameda Ave
Burbank, CA 91506
Monday
9:30 AM - 10:00 PM
Tuesday
9:30 AM - 10:00 PM
Wednesday
9:30 AM - 10:00 PM
Thursday
9:30 AM - 10:00 PM
Friday
9:30 AM - 10:00 PM
Saturday
9:30 AM - 10:00 PM
Sunday
10:00 AM - 9:00 PM
Recent Reviews
Feb 2024
Great store with great customer service! Joseph works very hard and is always polite and respectful. Fatima gives 5 star hospitality service and was ready to help out with whatever I needed. Kid-friendliness: A great place to go when you've got kiddos, lots of ample seating with booths and chairs about.
Feb 2024
Gotta love the crazy chicken
Jan 2024
Employee was yelling at customer to pay using the self-service machine. Never seen that before. Poor lady didn’t know how to use the machine. Good thing someone immediately stepped up to help her.
Jan 2024
Came in a Saturday night, Leo offered a delightful dining experience and and was was nice and polite the whole time with great customer service after there mistake.
Jan 2024
Seemed like they needed more workers. I hate ordering on kiosks - the bathroom was awful
Jan 2024
Food can have too much far on it, but was tasty
Dec 2023
Chicken was burnt and dry the wait was 40 min. No chicken ready
Frequently Asked Questions
What is El Pollo Loco's rating?
El Pollo Loco is rated an average of 4.2/5 stars across various online platforms.