Einstein Bros. Bagels

Drive thru was down so had to go in

Nice friendly folks. Prompt service. Good place for small group meetings to catch up.

Got to Einstein's this morning about 6:50. As the store doesn't open till 7am, I noticed only one car parked on the side and thought surely they were going open soon. I noticed that there were other customers arriving and waiting for opening. At 7:06 it appeared that the employees arrived with no intention of trying to hurry and get the store open. I usually find that the store is opened at 7 with coffee and bagels ready. I observed no bagels in the case and the coffee urns not there. Agreeing with the other customers, it's not worth supporting such a store that lacks consideration for their customers. Bye.

Hard to tell about the food this morning. Arrived at 7am, when the business is supposed to be open, and nobody is here. The bagle display is empty and it appears nothing is ready to go. The staff arrives about 5 after. I was leaving at this point. I like hot bagels in the morning and the group I meet with Likes Einstein's. However the staffing of this location is a major issue.

We stopped by here today at 2:50pm, not realizing they were closing at 3pm. We were just looking for coffee and a snack since we skipped lunch. The employees happily took our order and thanked us for stopping by. We appreciate the fact that they were kind even though they were trying to close up shop. The coffee and food were both fresh and yummy, they had already thrown out the eggs so he gave us extra brisket on the sandwich. We actually enjoyed the coffee and food here more than Starbucks! We will definitely be stopping by again.

Every time I order and pay EXTRA for more cream cheese it’s the same exact amount if not LESS than normal. Done trying that! What’s wrong with you??? *Edit two weeks later: I did what the reply comment below said (on website) and nothing happened.

What kind of business has a locked bathroom that you have to ask a worker for a key for and prove you’re a paying customer before being allowed you use? How pathetic and greedy can you possibly be?