Great experience on Saturday! I wasn’t rushed and food was amazing! I typically don’t like chain restaurants but John Michael was so helpful. Even let me know of customer rewards system and I got $5 off. Did I mention the food was delicious….
Gotta be totally honest and say I was a little hesitant due to the reviews/score. So glad we decided to give it a try. Busiest wing day of the year, Super Bowl Sunday. Placed a large order early in the day for pickup at 5:45. We arrived and quicky left with the completed order at 5:42. Everything was correct and delicious! Finally a wing place that actually gives you extra crispy when you ask for it!! Thanks for a seamless superbowl party yall!
Overall, this is a solid choice to patron for acceptable quality food, and reasonable prices. Our family has chosen this establishment to satisfy our wings demand and cravings. The variety of sauces and spices leaves you with the ability to meet select cravings easily. The wings are also of the desirable size in my opinion, where they are not lab grown large, or Penny pinching small; but rather the exact size you expect when ordering wings. This establishment also holds a special place in my options because of how great the staff has been to us on multiple occasions. If I could state, I think they do a good job at hiring quality people.
Done eating here for good. Given them multiple chances. Two weeks ago ordered to go - showed up and they have a door bell in place when someone walks in it alerts employees “front door” I stand there. Looking at what seems to be my food. They have a sign to “not grab to go orders let employees distribute” so I wait. No one is there. No one acknowledges me. Two employees are chatting it up at the bar. I wait. Wait. Wait. Finally I approach my food and the man at the bar looks up and says “oh sorry about that I’ll grab that for you” completely ridiculous. Imagine if I was waiting to be seated!? That’s your first impression? Fast forward to last night I order 20 wings. A cheeseburger quesadilla. And online order says available for pick up 7:01pm. I get there 7:03. No food is on the “to go” shelves. Front desk lady (who is super sweet) goes to check “5 mins” ok not bad. Well at 7:23 I’m still waiting. No food. Front desk lady finally goes back to check for a 3rd time and 5 additional minutes later comes back with food. I get home. Wings are NOT hot at all. When I indicated hot on heat index. Too much sauce. Dry rub wings seemed old and mushy. Burnt onion rings. And forgot the order of beer cheese I paid for. This place is terrible. I’m done with it. Plenty of other options around.
A few days before Christmas my car broke down in front on this location. Two of the employees were so kind, generous and compassionate. They more than extended themselves to offer help during this time. Not too mention the punch, chicken Philly and fries were delicious.
Ordered my order for pickup. Got to the store and was told it would be a few more minutes. Came out not even 5 minutes later and said my order has been cancelled because they are out of boneless wings. Done with this place. Have given it so many chances and always something wrong with this place.