Love 'Dutch Bros' aka 'the Dutch Mafia' coffee. You get the greatest coffee drinks for much less $$. Also, I've never had a bad experience at a Dutch Bros.
Always a fast & friendly experience here!
I always frequent this Dutch and I've always had good customer service and experience, but today 2/4/24 I went and I tried their Dutch Luv drink for the first time. I took 1 sip and it was very off putting and wasn't good at all, but since this was my first time trying it I wasn't sure what it is supposed to taste like. After trying it I immediately turned around to go back and ask for a different drink in return which I've never done. I paid $7 for the drink and also tipped. When I came back the "shift lead" told me they wouldn't remake a drink for me just because I "didn't like it" and tried to charge me for another drink and I explained to him that it just tasted very off and thats why I said I didn't like it. His customer service skills are very poor. I've always worked in the food industry and with customer service and we always want to make the paying customer feel happy and satisfied. Just the fact that he couldn't give me a different drink was baffling.
The Dutch Bros team on Foster is the best team in the world not only did they make my wife happy but they also gave me towing service because I got stuck in the snow right there in their entrance I appreciate the team so much