Dunkin'

(If I could red flag a place it would be here) So the manager or the supervisor there (a man who could very well be lying about their current title I have no idea at this point) their professional view on speaking to customers is to yell over them when you are asking a question and be extremely hostile and what seemed to be very sexist and disrespectful. I know right? 2023 and the same tired mindset still makes appearances.*yawn* Anyway yes this man could not be asked a simple question and respond in a professional matter. It leads me to question how such a person with that much lack of self control could carry out the duties of a well trained manager or supervisor when dealing with customers and even their own employees. Dunkin donuts of thousand oaks you need to check in on this location because if that's who you hire to reflect your business you may have bigger problems if he continues to treat people that way. This was by far the most repulsive experience I've ever encountered with an employee when asking a question and making a reasonable request to lower their voice as I did not like being yelled at from across the counter. I urge you to reconsider their employment as I do not feel they should be representing your lucrative business. With disgust, Your customer.

Poor service, no urgency

Although the seats and tables feel a little packed in, it has a cozy feeling to it. This going to be my new favorite place to do a work power hour! Ironically I haven't had a donut there yet but love the breakfast sandwiches... honestly a decent healthy alternative and well-priced compared to other fast food chains.

Great service and coffee

Rancid oil. Regret coming here. My kids were done eating before my bagel was ready. Go to Donuts Depot. Amazing fast service with the best donuts in town.