Dunkin'

Exactly how a dunkin donuts should be

I gave birth to my son quicker than the drive through can operate at ANY time on ANY day. It’s atrocious. I am not exaggerating by the way. I literally delivered an entire human faster than their service here. It is consistently poor. I wish this wasn’t so conveniently located. The location is the only positive thing about the place.

Good coffee

Great food and service!

I’ve worked for multiple Dunkins in two different states, both truly amazing experiences… but I must say this is by far the worst location I’ve encountered. The owner needs to know who’s working inside of his store because the customer service, training, speed of service, and employee treatment is trash. Anyone familiar with the food industry or health inspections knows first hand red sanitizer buckets are to be used and changed throughout the day and they don’t even utilize them. Employees continuously make jokes about racism and sexual remarks as if the topic is a laughing matter. I’m all for jokes, but the comments made by shift leads that gets swept under the rug by management is unprofessional. I was removed from their “team” after having a seizure and calling out due to a swollen tongue —but was informed it was due to being late (mind you I showed up three minutes late ONE time), then was told the assistant manager felt I should of fought the situation. From a professional stand point there’s entirely too much joking going on and not enough WORK. Peace & Blessings

Apple Fritter was completely raw! The dough was not baked all the way. My roommate who is a baker even confirmed this as well. Plus they forgot half of my other donuts and I waited an extra 2 minutes at the window to receive them.

I come in every morning for a coffee and there’s no reason I should be sitting in the store for 20 minutes for a coffee. Especially when there’s 6-7 workers in there. Think I’ll have to go down the road some more to get my coffee from now on

I ordered just a minute ago and they literally forgot about it like...I didn't pay 13 dollars for nothing

Always amazing staff in the drive thru, especially Kira!

My wife ordered 2 bacon/egg/cheese wraps and OMG did it take a long time to get her order, about 10 minutes! They also put way too much cream in both my iced coffee and my wife's Chai tea!

They would get 5 stars if they stopped messing up my order

When you expect to go to a place that has the name " DONUTS" in it then one would assume you would you have your choice of tasty donuts and munchkins. Boy was i wrong. On several occasions this location has repeatedly run out of food especially munchkins. This was the final straw. My wife and I always stop at DUNKIN DONUTS to grab something for when go to someone's house. We ordered 2 boxes of 50 munchkins through the app. When I arrived, the drive through was 6 cars deep and not moving. I went inside hoping I can just grab my online order and be on my way. WRONG AGAIN. When I was asked by the employee " can i help you"I said am here to pick up my order, then it went sideways. She had to get the manger and then I was told we have no munchkins left. Mind you this was at 2;00 pm and they closed at 8:00 pm. She informed me that there was only 10 munchkins left and she could substitute the rest with donuts. I was in a rush so I didn't care. When I first arrived I was supposed to leave with 100 munchkins. Instead I left with 10 munchkins and 6 donuts. When you do the math I think I got shorted. In any event, I think I was more upset that they didn't have what I bought than being shorted financially. My recommendation would be to call first before doing any online ordering. What ever happened to that guy who used to say ' time to make the donuts".. They must have fired him because my belly and there shelves were empty,