Ratings of Dunkin'

google
Google
4.0
(915 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

5614 US Hwy 98 N
Lakeland, FL 33809
Monday
5:00 AM - 10:00 PM
Tuesday
5:00 AM - 10:00 PM
Wednesday
5:00 AM - 10:00 PM
Thursday
5:00 AM - 10:00 PM
Friday
5:00 AM - 10:00 PM
Saturday
5:00 AM - 10:00 PM
Sunday
5:00 AM - 10:00 PM

Recent Reviews

google
Apr 2024
They was very busy and I had a large order and it didn't slow them down at all thanks for the great service
google
Apr 2024
Been here several times and they never seem to be able to make the frozen caramel coffee correctly. If I pay for whipped cream and drizzle then I wanna see the drizzle… plus they make it seem like an inconvenience if I ask for cinnamon on top… if I pay 7$ for a coffee, I’d like it correct.
google
Apr 2024
Always great fast and polite
google
Mar 2024
They had flys flying around and when I got home all their donuts were hard I end up throwing them away
google
Mar 2024
Customer service is horrible. They do not know how to take orders and they are absolutely disrespectful to customers.
google
Mar 2024
Just had the BEST customer service I have ever had at a Dunkin'! An employee came outside to hand off an order to a drive- thru customer and saw me walking towards the building and excitedly asked me, "Are you coming to see us?!" And then when I told him I was he thanked me for coming in and held the door open for me! Then when I went inside I was actually communicated to by other staff members about my order, which is very rare at most Dunkin's, usually i walk in and feel ignored. It's really the small things like that that are most important to me as a customer, so thank you all very much!
google
Mar 2024
Good quick drive thru service, I'd give 5 stars based on the coffee but the staff are young and a little obnoxious so 3 stars is sufficient

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.9/5 stars across various online platforms.