Ratings of Dunkin'

google
Google
3.8
(685 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

2121 Milton Ave
Janesville, WI 53545
Monday
4:30 AM - 7:00 PM
Tuesday
4:30 AM - 7:00 PM
Wednesday
4:30 AM - 7:00 PM
Thursday
4:30 AM - 8:00 PM
Friday
4:30 AM - 8:00 PM
Saturday
5:00 AM - 8:00 PM
Sunday
5:30 AM - 7:00 PM

Recent Reviews

google
Oct 2024
pleasant and quick drive trough if nor happy with order they will replace it very good servicce
google
Oct 2024
Got an iced coffee and a hot coffee. They completely forgot any sweeteners in both. And both coffees were extremely watered down. Barely tasted like coffee at all.
google
Oct 2024
I had a great experience at Dukin. The employees were prompt to wait on us, friendly and very helpful when we were deciding on a drink. They even brought the drinks to the table when they were ready. I also just happened to loose my wallet there. They found it and kept it safe until I frantically called when I realized it was gone. Everything was in it and accounted for. I wish I had more than $1 in it I would have left them a bigger tip. So if you want to pay it forward go on and tip them. They are hard working and honest.
google
Sep 2024
Service was great... But the donuts were old stale and boring... For a place based on doughnuts ... They should be way better than they are.
google
Sep 2024
Kayana did an awesome job making my pumpkin spice latte. It was so delicious l, and she was super kind.
google
Aug 2024
I went in to order coffee and after waiting for my coffee the employees were handling the coffee with their hands touching a of the tops on the lids and touching my coffee whip cream with their hands because the over filled it. I waited for a while watching my coffee melt because they kept skipping over it. It was extremely disappointing and and very unhygienic. Employees should not be handle any type of food/beverage with acrylic nails or bare hands if they don't know proper gudielines. I threw away the whip cream out in the garbage, because of how much the touched it.
google
Aug 2024
Shouldn’t it be obvious if there’s two orders for the same person and they are exactly the same that there’s an issue beyond the customers control? Shoving two coffees in my direction after proceeding to tell me I had two orders when I clearly only see one on my app was baffling. How about just say the order came in twice and maybe I need to contact support? The cherry on top of this whole thing is that the coffee was made incorrectly 😂😂
google
Aug 2024
I thought I’d stop and get a nice cuppa coffee and some donuts and I walked in and there’s lots of people behind the counter and I was completely ignored so after five minutes I left come on. No acknowledgment of customer standing there waiting horrible customer service. I waited 10 minutes and came back in again. Waited another five minutes to be rudely acknowledged by what appeared to be The manager seemed extremely grumpy, unpleasant, no greeting no happy to see you here I started to order coffee, and a doughnut, and the look of disgust on the person’s face made me change my mind so I just got a coffee there is no creamer or anything that you can put in yourself have to do it for you. That’s kind of ridiculous because everybody likes their coffee different. I decided to skip the donuts after the grumpy welcome they were supposed to call out my coffee but they did not call out my coffee so it was sitting there , the restaurant looked clean. The donuts looked good. I would’ve liked to have had one but with that kind of customer service I changed my mind. Kwik trip is now my go to for both coffee and donuts.
google
Aug 2024
Go here if you want donut casserole. They'll smash all your different donuts together into a single paper bag without any paper to keep them even slightly separated. Also they don't know what donuts they actually have. I'd heavily advise to put name plates both in front and on the back of the donut trays in your display so both customers and employees actually know what's available.
google
Aug 2024
Bought 2 DD cups because I was told I would get a discount if I brought them in for drinks. When giving my order I told the girl (twice) which drink I wanted in which cup. After I paid I was told they could not fill my cups, I had to do it on myself, due to Covid and they didn’t honor the discount. Funny thing, I have gone to 2 different DD restaurants 6 different times since I bought these cups and they have honored it! My green tea did not taste like I ordered it(4 pumps and 4 spendas) and my daughter’s drink had a bug in it!!! NEVER AGAIN!!!!!!!!!!!!!!!!!
google
Jul 2024
Muy ricas las donas
google
Jul 2024
Changed their good bacon to spicy honey bacon that you can't eat as a snack because it's all orange and grease. I will not be going back until they get the old good bacon back
google
Jul 2024
Decided to go inside to order due to using the app and paying cash. Waited 10 min just to get my order taken. And than had to wait another 10 min just to get my drink. And when I was already there and now late to work ii went to the counter and asked where my order was they finally made it. Now mind u there was already drivethru orders way after mine being made and out the way. If u have time to spare than stop if not don't even bother. Starbucks is alot faster than them.
google
Jun 2024
The breakfast sandwich on the sourdough bread is fabulous!

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.8/5 stars across various online platforms.