This evening we were craving some donuts w my kids. Going through the Retail Therapy app that has great deals for restaurants and food places , we ran into Donut Star that was offering $2 off on dozen donuts and opened late . We went there ordered 12 regular donuts (not premium). When I tried using my (2off) discount as shown in the app. the lady “Sam” said that she would then have to charge me for individual donut price to get the discount. What got me upset was that their dozen donut price is about $20.95 or something close to that. She was ringing ea donut individually giving a total of 23.90something , giving me a $2 off discount to $21 and some change. How does that make sense? That’s not a discount! What lie if that’s the case! This were not premium donuts and you agreed upon $2off from dozen donuts price which should total to $18 and some change. Listen, is not about the money! Is about the morale! A lot People use this app for deals on food , hair salon, nails expecting it to be honored as showing in the app. If this is not something you will be doing please do the right thing on taking this off or talking to your employees about the discounts you have online. The lady Sam was explaining that is how you guys charge and I know is not bc my sister had bought from u before and u guys have honored the discount. Not sure what happened but is fare to let the Retail Therapy know of the experience as you should not have anything no their site if you will not apply it accordingly. Very bad taste, most places have honored their discounts. This helps promote business and keep people coming back . This was a bad business experience.
The taste was alright but a lot of sugar. The service and atmosphere was great. I would not name the competitor in the review but I believe their donuts (especially the chocolate ones) were really good. While they're still not healthy and ANY sugar is still bad for the health. Vegetarian options: Got some vegetarian baked goods.
this used to be the place to be all my life growing up in irvine so i was super disappointed to come in tonight and pay almost $5 for one glazed donut and one maple donut… im no cheapskate but that is absolutely not the value of two 12+hr old regular donuts.
Best donuts available late at night, the same baker always greets us as he's going through his nightly donut-making cycle. This time, wife and I went around 3am after working late, and we splurged (2 each, saving for brekkie). Chocolate glaze = drool yum "deliciousoso" (wife's pronunciation, horribly hilarious) Parking: Tons of parking right in front and in aisle parking lot Kid-friendliness: It's a donut shop! Nothing fancy or circus-y, just smells like good donuts, and the baker smiles Wheelchair accessibility: Wheelchair can easily move freely, flat floor, no clutter or blockage
Delicious donuts. Plain and simple.
Really good products. Bagels are very fresh. Bagel sandwich was terrific and fairly priced. The lady working behind the counter was very nice