Domino's Pizza

THIS LOCATION IS THE WORST. 2nd time giving a try and should have stayed away. The girl who was rolling out dough was FRIENDLY. The guy I guess who was the manager NEEDS A Customer Service class. His personality gave off that he gives nothing about customers or orders . Like if you don't want to be at work dont come customers should not feel that they are a burden when WE PAY for food. Them chicken nuggets cut up i mean boneless chicken need an upgrade(yuck)# Remember where you are located in the MIDDLE OF VCU with students, staff , parents . I will stick with MARCOS . if could give 0 stars i would have.

Appreciated them making my pizza well done. Great team working here. Everybody was friendly will definitely be coming back. Not to mention store was nice and clean. Just want to update my review 10/11/24 the new GM Ty I believe he said his name was, so kind and courteous. I really like the professionalism of this location food is always good.

ordered at 7:44. they called me at 8:30 and i didn’t see it so i called back a litter before 9pm. they told me it would take an hour before they could deliver it and i said it was ok. at 10:30 it was still not out for delivery so i called back just to ask how much longer. they said it would take at least 45 minutes and there was 3 orders in front of me. i said ok. at 12:45am it was still not out for delivery. i called them (15 minutes before they close.) they put me on hold to come up with a convent lie and told me the driver came back 40 minutes ago with the order and said he called me and no one answered when they called. i had no call and no one knocked on the door. i was in the living room too directly next to the window facing the front door and no one ever came to the door. they offered to remake it and send it out but i literally ordered 5 hours ago! why would i wanna wait another hour for you to deliver this pizza? why did yall lie and just not ask me to come pick it up from the start?

The girl working today 10/9/24 was on point! Had a great smile, helped with online issues and had my pizzas made to perfection within 15 mins. She needs a raise!

this is the second time i’ve ordered from this location where it’s taken over 2 hours to put the pizza in the oven. i know they are probably short staffed but they really need to work on getting more accurate delivery times because if i had known it was gonna take over 2 hours and not 30 minutes like they said i wouldn’t have ordered it smh.

Terrible service every time they have cancelled my order twice for no driver

Ordered food at 8pm. Get a call at 8:32 saying that they don't have a delivery driver and my options are to pick up the food or not have it delivered. Asked why it took 30 minutes to get that information and was told that I'm not the only one with problems? They then cancelled my order. Save your money they suck at their jobs

If you order from this Domino’s online make sure you call them as soon as you submit it as they will either take 1-2 hours to deliver it ir they will call you an after hour it has come out if the oven to tell you they have no delivery drivers.

Worse experience ever! They told me my food was ready came in just for the them to tell me they was out of bacon and they didn’t even start my order. No sorry or nothing. Then dude lied and said he called me and I got no call. Then they proceeded to make other people foods after mine instead of rushing to make mine. Waited over an hour for ass pizza

Didn’t even have the food ready in accordance to the estimated time. They didn’t even place it in the oven, until I came in and asked about my order.

We walked in 30 minutes before closing (sorry). And we were politely greeted by the young lady at the counter. Super light staff that night but they were multitasking and extremely efficient! Thanks!

“one delivery driver” how about you hire another. ordered at 11pm, waited until 2am and they cancelled. idk what i expected from a dominos. worst one out of the 1000+ locations. 😔

Horrible didn't get my pizza was supposed to be done in 14 min showed up 30 min later said it would be done within 5 min went back up 10 min later they said they are sorry it wasn't even in oven yet..I canceled order and complained to corporate

We ordered 10 pizzas, they were all made to perfection.

Don’t order from this location. Everytime I order from here my order is incorrect. Last night the manager said he would correct my order by sending out a new one, and I never received it. Save your money and go to the piccolas pizza shop. They’re much better with customer service and their food is actually fresh.

Very known repeat customer… I was until Someone was trying to assault me!! And the employee come up and I thought they were going to help me but instead screamed at me to get out of my vehicle so I could be assaulted like the **** I am??? It was a terrible experience with dominoes!! Very sickened .. I had my child in the car with me…

Well dominos does it again and disappoints us. They forgot two toppings on our pizza. Shorted us two ranch cups which we paid extra for. And to top it all off, dropped our lava cakes right in front of us on the ground. All the driver could say was “s*** my bad.” How disappointing. We have gotten dominos for years and this location drops the ball everytime. We expect more from such a big company.