Domino's Pizza

Great service

I called in my order at 5:08 never got it till 5:50 and the lady on the phone told me one price and when it was delivered it was $10:00 more . It’s supposed to be 30 minutes or less or it’s free all I heard was what a rough time the store was having. I’ll never order from this establishment again

On Saturday September 28th @.10:16 pm, my husband and I ordered from this establishment on Virginia Ave in Hagerstown, MD. I ordered myself the 12pc spicy Jalapeno -Pineapple. My husband the 8 piece Honey BBQ Wings we ordered a 3 piece lava cake and a 2 liter of coke. Now my husband and my family our from out of town and my husband was to preach today at a visiting church in the local area. So, last night saturday the 28th of September we placed our order with Domino's and we received it fairly quickly. After we say down to eat we noticed my order had jalapenos on it and I'd ask to please not add them due to they swell my tongue. My husbands Honey BBQ Wings wasn't BBQ at all. They were plain wings with no type of toping, but however there was a small thing of ranch dipping sauce. The Lava cakes are to come 3 in a box. We received 2. The only thing that we received to be correct out of our total order was the 2 liter of coke. I placed the order a few minutes after ten that night,but as soon as we noticed the issues I contacted Domino's not once but three times with no answer. I of course kept my receipt and called back the following day Sunday September 29th. Ask to speak with the manager in duty and the female whom answered stated she had in fact been the manager on duty for that shift. I explained everything to her as I did above and ask if I could please have the order corrected and replaced please. I was told no! She wasn't the manager in shift last night and being I didn't speak with him last night there was nothing that could or would be done. I said ma'am I in fact called last night three times and didn't you just get through telling me you can see when I call in to your establishment and she stated yes. I said then you should then be able to see I called last night three times from this exact number then correct? She said no actually because it's a new day. I then stayed ihabe my receipt. I'm not trying to get over in anyone id just like the food or order and it be correct. I paid $38.81 for my order. She then ask if I took photos of our food to prove my accusations. I said ma'am I infact did not and it never crossed my mind because I have my receipt and I called three times within a hour of my order being delivered and got no answer. She says well did you push option two..i said ma'am yes I did..long story short she again says even though she sees my order in her system along with me having my receipt she will not replace the mistake that was m order. I offered to even pay for delivery driver to come back out and tip the driver and get told no also..I ask to speak with the manager from the 28th and if i could please have his number and was told the manager I was speaking to tonight that she didn't have his number so, I ask ma'am then if I can't have his number how are you gone to speak with him as you stated to me just now that you would. She laughed and said because I'll call him on my phone. He too refused to replace or refund our order as well. The young lady was very rude, childish, and u professional

Someone need to tech these people how to cut some.pissa, it's dry pizza too

This is the best customer service. They’re so kind so sweet. Helpful thank you.

Estaban muy ricas las pizza, pedí para llevar fueron muy rápidos. Adicional que use los cupones que hay en la aplicación y recibí un buen descuento.

This Domino's on Virginia Avenue in Hagerstown is the best. Courteous, great deals, great service.

Fantastic Service, even though they were very Busy! Thank you!

This Dominos is always good and fast.

Food was mediocre. Got carry out. Was like lukewarm cardboard. Will make plans ahead of time the next time mom wants pizza.

Very clean business...staff were very friendly.

Good deals