Chris service very good great personality fast service
I’m so confused, I don’t understand why the servers here feel so comfortable giving me attitude for literally just doing MY JOB.
I work for UberEats, I came here to pick up an order. I told them the name of the order I was picking up, they said it would be 5 min. After some time had passed, a different server approached me. He was short, had curly hair, and pretty intense bags under his eyes. At first, he spoke to me in broken English, he said they had “no order for _____.”
I asked for clarification because my phone clearly said the order was there. He gave me a hard time, I agreed to disagree and took it up with UberEats support (so I wouldn’t get in trouble for… receiving attitude from a random server I don’t know?)
Some more time passed, I stayed in the lobby of this restaurant while I called for support to show them I wasn’t joking. After some time had passed AGAIN, the same short, tired, curly headed gentleman re-approached me. His English was perfectly fine this time, and he was asking me for clarification on the order I was picking up.
By then, it was already too late. I had already cancelled the order and I believe I saw a different delivery driver pick up the order I had came for.
This was so frustrating, what was the point of giving me a hard time??????? I’m bilingual but my English is more fluent so I speak it as my primary language. Why am I getting a hard time for speaking the language I’m most comfortable speaking?? Was it something else?????? I still don’t know but again, I didn’t get in trouble on my end.
I just hope that curly headed gentleman with the stellar customer service gets what’s coming for him! ((:
My mom and I really like this Denny’s on Hillsdale and Almaden. The manager, Chris, is friendly and easy-going. The servers are efficient, and they bring the food out nice and hot. Even though another Denny’s is right around the corner from my house, we drive to this Denny’s because it’s better. Thank you, Chris!
Great service and very friendly staff
Great food service was fantastic food came out hot and fresh
Everything was delicious!
Bad service, they give me and my husband attitude. We have been sit in table 30min and no one service us, sound like racist, they just service Mexican go after us
Not recommended. The service is horrible. Managers chatting it up with workers while the line to pay, to be seated and to pick up orders backs up. Manager was rude to seat us. The food was alright as long as they didn't spit in it. Only 1 server for the whole restaurant and he looked like he was ready to keel over. Getting coffee was a joke! I do not recommend this place ever especially if you understand Spanish but are not!
They take forever to take your order despite that I love dennys
The food was brilliant, and we thoroughly enjoyed the Awesome Melt (Grilled Cheese stuffed with Mozzarella Sticks). The Strawberry Milkshake is a welcome reminder of why we like coming to Denny’s. The service was exemplary, and timely.
My favorite place to come, everyone & everything here is awesome!!! ❤️❤️
Always greeted with a friendly face and a smile. My favorite place to go for breakfast!
I’ve been coming to this Denny’s for many,many breakfasts. You just can’t beat a super slam and a good tip for $13. Good service, consistent quality and I like everybody here. Thanks, Chris and the whole team.
Pot roast melt on point always!!