Dairy Queen Grill & Chill

No issues my food was right. Took a little longer than it should have, but I'm happy. Parking: The parking is free, But beware it's near UK And if you park and do not eat there you will get towed!

I got 2 Desserts in the drive thru. I was handed the cone, then the sundae. But no lid on the sundae. I was too busy trying to juggle the cone when I drove off and now my passenger seat is dripping in ice cream. Thanks for not trying! Every other DQ location I have visited has offered a lid at the very least. Most put it on for drive thru orders automatically.

They always take forever, half my order they said they were out of

They seemed to be busy with online orders, but were very kind despite this stress, and got the food out in an impressively timely order for the time of night!

I walked in 15 minutes before close. There were 2 people in front of me. The girl at the register took the order of the first person. She then got her phone for almost 10 minutes. Another guy working there had to yell at her to get off her phone & take orders. She took the order of the next person in line then went & got back on her phone. Meanwhile, the first person in line never got his food & had to complain. He left angry. I continued to be ignored & my order was never taken! AWFUL EXPERIENCE!

Don’t. Even. Bother. Hate to be so negative, but we’ve been here twice and it takes forever to order and then receive that order. Recently were out of chocolate soft serve and previously received a hot fudge sundae with chocolate syrup on it. Obvious that they are severely understaffed.

Great place to go for ice cream treats or breakfast Parking: Virginia Ave. DQ is the best one in Lexington period.

The food is good, but on multiple occasions, I'll have to sit in the drive thru for 10-20 minutes waiting. And be the only car in line. The staff are nice and helping, though.