Love the house pancake stack, quality is the same every time. Yes, the wait time can be like an hour at times, but it’s never longer than it says on the app. 10/10
Service needs work as very slow was wait the worth banging brownie with ice cream 10/10 reasonably priced
It’s a nice dessert place with a lot of options to choose from, the food is delicious and heavy. The shakes have maximum flavour, they don’t feel like they’ve just been filled with sugar. The staff was very friendly as well
Been over 1hr30min stil nothing
Don’t bother! Terrible service. Ordered online at 7pm. Said it was an hour wait. Rang at 7.40pm as it still hadn’t arrived. Shop said it was ‘on its way,’. We asked if it had actually left the shop. He said yes. Rang again at 9.10pm. They claimed it takes 25 minutes to reach our house (not at 9pm on a Sunday evening) but even if it did, the order should have been with us. We asked them to cancel the order and for a refund. They refused the refund and offered no apology. Very disappointing and very poor customer service. If they are busy, they should be honest. We will not be using them again.
Delivery was an HOUR late arrived after 1:15 am, guy on phone was rude. Dessert was not made well as usual, I used to get it often.
I’m sorry. But surely you would not call this a donut. Surely not! If you do then you might as well just shove your money where the sun don’t shine! I’m on my lunch break. Craving a little sweet treat. I’ve got the time so I decide to dine in. what am I greeted to?! Whatever this “donut” is and a staff member who absolutely stinks of fish, with the greasiest hair and breath that smells of dog faeces. I didn’t touch the donut of course, and when I took it back they looked at me with a look to say “what’s wrong with it?”. It felt as though I was in the wrong. What a terribly run place. Shocking staff and shocking products! This has got to be a joke. Oh and I forgot to mention when I brought up the smell to the staff they simply told me to do one and gave me the middle finger. Last time I walk in this place that’s for sure. Needs demolishing in my opinion
Visited on Tuesday evening, was very nice and quiet. Desert's couldn't be faulted though our little one thought that the Hershey's Waffle could do with saying it was all white chocolate. Given as we were only people in there it would have been nice if staff came up to our table to take the order or check with us once we got it (as there were multiple members of staff). A little gesture that would go a long way, other than that it was spot on and we'd definitely come back! Vegetarian options: Burgers, puddings Wheelchair accessibility: On street level. Wide door to toilet but unsure on accessibility inside as didn't go in.