Crumbl - Arlington Heights

Went on a Saturday night at 7:30 and worker waved me away and door was locked. It always closes at 10. Another group of people were confused. No explanation.

Kid-friendliness: My kid loves it there

very yum, bring back s’mores cookie please

Rich, buttery, delicious cookies. Love the rotating menu.

Parking: There’s always somewhere to park!!!!! Kid-friendliness: Kids have so much fun at crumbl and these cookies bring families closer together Wheelchair accessibility: It’s easy for elderly and disabled to access’s the inside of the store

The last two times I’ve gone here it’s been bad. One cookie was harder than a rock with no frosting (obviously not suppose to be that way) ??? This most recent time they were so careless with presentation and frosting was everywhere but the cookies. The two blonde girls working there just seem very unhappy to be working there or willing to fix the issue trying to have us wait 15 minutes for replacement cookies?? Will not be returning to this crumbl location. There are different locations worth giving my money too. (edit : we tried the cookies this round, the smores cookie was completely raw, it was like eating cookie dough and the animal sugar cookie was rock hard once again… so disappointing)