This Cottage Inn location, and Cynthia the manager, are taking care of business. I only ever order the calzones, which are inconsistent across the many locations. But this one gets it right. I will be back. Soon.
This place is amazing! Great food,awesome atmosphere and outstanding service! Cynthia was one of the best servers me and my family ever had.She went an extra mile to make sure we are all good and made our experience 10 times better.We will be back and recommend this place!
If I could give 10/5 stars for the worker Cynthia I would. Beyond respectful and goes above and beyond when it comes to my wife’s celiac disease. She cleaned all utensils, uses separate gloves and even went above and beyond again to make my wife’s gluten free alternative more affordable for us. Both times I have came to this location she has shown nothing but professionalism. I will continue to show support to this business cause of the experience just this one worker has shown me and my wife.
If you want raw pizza go here !
Crust used to be way better at Cottage Inn. That aside, they still make a decent pizza. Gave it a 7.0/10 for flavor on my YouTube channel. https://youtu.be/dJBnRifh0Vk?si=4h25ofB4EXfSbSac
Refused to pay me for my time as a delivery driver. I may have only worked 1 day that shouldn't matter. Will be contacting the state over this with texts from management showing proof. Be warned!
Carl the counter person, was Racist, disrespectful, unhygienic, and unprofessional. Not just to me but his co-worker too. He was only talking in a disrespectful manner. My pizza was ordered online, first, it was not ready well after committed time and then; I entered the store, Carl was on counter, in his PJs, dirty pullover. It was filthy enough, which made me lose my appetite. I ignored that and asked if my order was ready. He asked what's the name on the order, I told him the name to which he kept replying "I DO NOT KNOW X" (the name) with look if disgust on his face. You do not need to know the name, you just need to know if the order is ready or not. I am a person of color but in a way better shape and manner than him atleast. His expressions and actions were disgusting and disrespectful enough to give up and walk away. Please note, my problem is with this specific worker, Carl. Other person working in the back was kind enough talk to me and understand what is going on. This person was well behaved, well dressed, kind, and professional. He even offered to make a pizza, but I was too disrepected and disgusted by this event to stand another second in that store. I'm never going back to this store or even ordering delivery. I usually used to order pizza from here for company meetings. I prefer to stay hungry than eat from this specific store.
Terrible customer service! Never can get your order right and will have you waiting an hour before they even greet you If you go inside, would give this place zero stars if I could.
Ordered a square pizza and it was rock hard and thick like a biscuit/ cracker. Sauce just tasted like sugary ketchup and the toppings were lackluster and sparse. Wouldn’t recommend.