Costa Coffee

this costa is different from the others the staff are very caring and thoughtful about the customers the staff member emily was especially kind

A lad called Harry served me this morning and his customer service was brilliant. Asked if my oat milk was preference or allergies, due to it being allergies he got the allergen guide and broke down each part of my order to visibly show me it was safe for me to consume and explained my drink would be a teeny bit longer as the jugs were being sanitized before the oat milk were to be added. Never had service like this before, absolutely fantastic. And such a lovely cheery lad. Thank you Harry!

Don't like the way milk alternatives for vegans are charged higher than cows milk......it's exploiting compassionate people.

Costa has certainly gone into a nose dive since the Americans got hold of it. But they do have a tendency to destroy our businesses, don't they? Anyway I'd rather go to an independent business these days. Costa employs some ghastly females, and standards are plummeting to the earth's core.

This is my new goto Costa since I moved to Scarborough. Staff are nice, polite and cheerful and the food and drink are upto Costa usual Excellent standard.