Costa Coffee

A friend and I met here and both parked in the customer car park and had coffee and a long chat. We were there for just over 2 hours and both got a £60 parking fine each. Staff said nothing about time limit and signage was nonexistent. AVOID. Update: went in store and later complained to Costa directly. My fine was reduced to £20 but there was no acknowledgment that staff should be directing patrons to use the semi-hidden terminal like Harvester do or any other business with a parking terminal in the store. It wasn’t there before so how are we magically meant to notice a terminal buried amongst the other visual clutter? I’ll be going elsewhere in future.

Safety Drive, Poole. Food and drink is just like any other Costa, but if you stay for more than 90 minutes, you’ll be hit with a £60 car parking charge.

AVOID !!!!! Went for coffee and end up with 60£ penalty for car parking. Never again Costa!!! Parking: AVOID if you dont want to get fine!

Went in for lunch with family , today we get a parking fine for using there car park , so not only do we pay for food and drink these highway robbers want £60 to park the car AVOID

Great tasting M & S sandwiches and well made, great tasting hot coffee! Parking: Free parking but don't stay longer than the maximum permitted hours. Wheelchair accessibility: Disabled parking spaces, power assisted main entrance, level thresholds and accessible toilet.

Absolutely rubbish went for coffee and end up with 60£ penalty for car parking. Manager say it’s new thing warning signs are not on place yet, nothing what we can do!!!! Will never go again

Have been coming here since it opened, often for informal meetings with colleagues, or catching up with friends from Bournemouth. At the start of 2024 they introduced 'Parking Eye' - apparently as a deterrent for 'boy racers' using the car park at night. None of the staff mentioned this, and as a result my friend and I have both had a £100 parking ticket, for outstaying the 90 minutes we are apparently allowed to sit and buy coffee for. This is a coffee shop out of town on a dual carriageway, so there really isn't any need to operate a system like this, especially during daylight opening hours. Been going there most weeks since it opened so didn't notice the new cameras and there are no reminders at the tills to prompt you. Went in to talk to the Manager who had a page full of people's parking fines to ask for them to be rescinded. Can't imagine this has done their business any good. I won't be going back for sure unless this fine is fully revoked. Pretty shabby stuff Costa.

Meh rude staff , poor customer service .