Costa Coffee

Always great

I just hate it when people lie to me thinking they're making a fool of me! I ask for a fruit cooler, woman turns around and looks at the cleaned out mixers, turns back to me and says: 'Sorry, chuck, we've run out of ice for the day!'. Nothing to do with the fact it was 4.20pm, 10 mins to closing time (even though their opening times sign says 5.30pm!!). So when I challenge her 'you have no ice?', the other woman goes 'it's been a hot day', on a 20°C dead university campus day. Why can't you just be honest and explain you've already cleared up for the day and don't want to clean another mixer?? You're the fools!!

Staff is very friendly

Orders a takeaway latte during an open day event at Keele university and it was the worst coffee I have ever tasted. I don't know how they messed it up but they successfully did.,The member of staff was not interested and in a moody grump. If it wasn't for the fact I was half way down the road when I tasted it, I would have sent it back.

Standard Costa