I was here a few weeks ago and there was a long queue. The staff managed to serve everyone so fast and efficiently with lots of care and attention to detail. I didn’t think I’d been waiting long at all but the manager asked me to choose a free cake due to the wait. So lovely, really impressed as I know chain stores don’t always have that much care for the customers.
My favourite of all the Costas in Ipswich, friendly helpful staff. Dietary restrictions: Plenty of milk alternatives, and vegan cakes and biscuits.
Lovely Costa in the heart of Ipswich. Staff in there are friendly, lovely, cheerful and go above and beyond for you. Never dull or unhappy. Great customer service, the place is tidy and clean. Coffee everything you expect from Costa. Only thing I'd change is the atmosphere, could do with a little decor or few house plants to make it a little more comfortable ( not that it isn't ok, but just could be improved) Wheelchair accessibility: Easily accessible with wheelchair, once you can hold door open