Cook Out

bad service not

Good food. Menu always confuses me.

Buena atención y rapidez en el pedido

There's no dine in options. I think they might have some limited outdoor seating though. The place definitely has the "hole in the wall" charm. The food and service makes up for any aesthetic or practical issues with drive up or walk up dining. Their crew is always friendly, patient, and happy to help you make your order.

Burger and chicken stripes were delicious.

Fast courtesy service. Burgers taste home grilled. Nice peppermint mocha shake for the holidays

My husband and I stopped by on Easter Sunday mid-afternoon for a milkshake. We were only customers there at the time. We ordered two chocolate milkshakes with double Reese cups. Husband repeated order twice at speaker to verify correctness of order. When we pulled up to window, he again verified order face to face with employee. We received our milkshakes and headed home. As we sat to enjoy our shakes, we were quite disappointed to find that not only did we NOT get chocolate milkshakes, we also got almost no Resse cups (there were a few sprinkled on top of each but none mixed in and certainly not a double helping). I’m not quite sure what the issue is as again, there were no other customers and ordered was verified three times before we paid for our milkshakes. Sent an email to corporate and received an automated response that offered me an 800 number to call if I had ‘more questions’ so apparently corporate could care no more about customer satisfaction than the local employees did.