Cold Stone Creamery

Cold stone is the Cheescake Factory of ice cream.

Terrible experience!

Lady with the glasses and dirty blonde hair was very unprofessional and rude. I wish I had gotten her name All of my toppings she didn’t fold in and left on the block. Charged me extra for toppings she jist threw away whilst not paying attention to us at all.

They were awesome! I was getting ice cream for my daughters because my car was broken down in the parking lot and they were kind and helpful until I got everything working.

I ordered a birthday cake for my 18 year old daughter and the employee said what I needed could be done but when I called 2 days later to take to the cake decorator Amelia who is the manager she said no she can’t do it all it was is to have red dripped frosting on the cake instead of the chocolate someone obviously doesn’t know how to decorate cakes never go there for a custom cake

Yesterday went there for an ice cream sat at the only table in the place which gives you a clear view of the behind the counter scene so I decided to watch how they make things boy I'm sorry I did because I tossed my ice cream in the trash after I saw the scoop they use comes out of a metal bucket filled with used water but that's not the disgusting part the water that was on the mixing scoops poured from the mixing scoops directly onto the ice cream they started mixing and it was not a small amount either I saw the stream of filthy water from the table where I sat so all those disgusting bacteria from water bucket were now being mixed into the ice cream with what ever ingredients the customer had ordered absolutely unacceptable

Haven't had coldstone in years. And this was not the best experience. We ordered a cake batter batter pint ($10). The ice cream itself had declined in quality and they didn't even mix the brownie in. We found a whole piece of brownie settled in the bottom.

so disappointing they says the close at 10 its 9:40 they closed earlier

Good I love