Coffeee Beanery Brighton

Hands down the best coffee shop in Michigan. Great owners, staff, and drinks! Love them!

I always like to try a house coffee first to get a sense of what is at the base of whatever I might get in the future, and I was disappointed. It lacked a robust flavor profile, and instead was overly bitter. The atmosphere had the potential to be quaint and enjoyable, but instead felt messy and crowded. The trash hadn’t been taken out since the day before, counters weren’t wiped down, and the staff were behind the counter giggling loudly at videos they were watching on their phones will throwing out occasional profanities. Just wasn’t the best overall atmosphere to get a few hours of work done in the morning.

They have the best coffee I just wish I could give them more business! I would love to request that you stay open until 7pm lol jk!

Poor service (waited 5mins to order while being only customers in the store), drink received iced rather than hot (though you could argue my fault for not specifying but they didn’t ask), and the drip coffee was bad enough we poured it out. First experience bad enough in food, hospitality, etc for me to leave a negative review but it was earned.

They have a 12-15 year old kid, lily, working who has a great attitude and is a very hard worker and great at customer service. On the other hand, the woman running the show (probably mom) was nothing but rude, belittling, and aggressive to lily the entire time. Broke my heart to see someone treat their child that way who is clearly doing her part to contribute to her family and give up her summer days to help out. Coffee and food was good, service was good, hard to sit there and listen to mom yell at her kid the whole time though.

Stopped by for a Mocha Cream at 3pm today (they close at 4) and they were out of coffee and wouldn't make any more. Poor customer service.

Amazing DD and the lady was vary sweet and welcoming with her smile.