Cocola

amazing baked goods. i will be coming back.

The pastry items here are pretty good and the drinks are pretty solid my opinion.

Amazing coffee and great staff!

Had a confusing and unpleasant experience here and felt compelled to share in case it’s helpful to others. Upon entry, unclear where to form line or approach to order. Small sign reads “ONE LINE for EVERYTHING.” Hopped in what we hoped was the line, and read the only menus we could see – 2 large screens on the wall. Drink menu kept rotating through images, making it hard to read. When an employee approached to take our order, was told to order sandwiches and drinks from the cashier. (So much for one line for everything, I guess?) Went to cashier to try again, requested a chicken salad sandwich. Am abruptly told no sandwiches until 11. Mind you it was 10:43, not crowded, and I could see the chicken salad pre-made in a case. Also advertised on the menu screen without any mention of 11. Waited until 11 and tried again. Same cashier asks me which one I want. Confused, I tell her the only one listed on the menu (?) She then flips through a laminated pamphlet showing me multiple chicken salad options (where were these menus before we reached the cashier, and why aren’t these options listed on the screen?) Anxious with a line forming behind me, I quickly pick one and pay. Get to the pick-up counter to find my drink and am (again abruptly) told food pick-up is at another counter on the opposite end of the room. Confusing again, but OK. Get there to find they’ve made a salad instead of a sandwich. Older woman agrees to make the sandwich but seems impatient, and explains that if I say "chicken salad" they hear the key word salad. Not really sure how else I'm supposed to order a chicken salad sandwich (??) I definitely said sandwich, both times I tried to order from the same cashier. It took her under 60 seconds to slap the ingredients together (apparently impossible at 10:43?). I thanked her but felt defeated and frustrated at this point. After all of that, the food was just okay. Disappointing at such a high price point. Employees seemed unhappy and unfriendly. Outdoor seating is nice and iced tea was good. Left wishing we’d gone elsewhere.

I can’t believe how much they are charging for just a bit of pastry. The are half size of what they used to be and cost double. I don’t know what is happening. It is a shame to take advantage of people. I don’t support those people.

The one that makes coffee and drinks is a so rude and unprofessional girl,the other stuff is just okay.

Located in bustling Santana Row. There are seats outside of the store, in the alleyway. They offer from ice cream to bakery items. We ordered chocolate ice cream, hot chocolate, decaffeinated latte, and mango cake. The hot chocolate and latte came out in a humongous mug cup. Hot chocolate and latte were so smooth and milky. They were so rich. Mango mousse was very refreshing and delightful. I would visit again!

Cocola is my go-to spot to bring friends when I have out of town visitors! They have delicious savory and sweet pastry that look novelty!

First time trying it but very delicious!!

Love the macarons here

Great bakery with great pastries! Worth the price :) my personal favorite is the chocolate mouse

Love the chic atmosphere and the pastries; there should be more in the Bay Area!!

Noise street. Best to be on working days on working hours. Weekend only morning.

Liked everything about this place - desserts, atmosphere and who I am assuming was the owner - Italian lady. I had passion fruit mousse and it was gentle and very flavorful.

Great bakery with an excellent variety of sweets and lunch options!

Great presentation and cake

i have been here a few times with my parents. food is fine, staff is friendly to us