Cliff House Restaurant

The atmosphere is wonderful and views are unmatched , but quality of food is average and service leaves something to be desired. For the prices charged, steak and lobster were…. “meh”. Our server.. I don’t know if she was rude or if it was her personality. We had a large group and I intended to pay on one check from the get go (I know how annoying it is to split checks for large parties). She assumed that we were paying on separate checks and instructed us to all order our own appetizers (one person had ordered for all of us)… I know she was probably just trying to be helpful, but the tone was a bit condescending and presumptuous.

I recommended my employee go take his fiancé to Cliff House as a special event. They have been put through so much the past few years, losing a child, car wreck, and more, that I was excited to recommend the Cliff House for a Valentine's Date with his fiancé, since they haven't gone out to a special place in years. They are on a tight budget, but myself + employee looked online and saw the Valentine's Menu published. It was affordable rates he could swing so he made a reservation. UNFORTUNATELY: the in-person menu was double the cost and not what had been published on the online menu that I personally saw. He was stressed and tried to speak to the server about a separate appetizer+dessert menu, hoping it could be more affordable, but the server was beyond rude, raising her voice, making a stink, and got aggressive with the woman pouring water who was trying to help. He was embarrassed. The server said she'd give him time to review, but after a long wait, she never came back. He felt embarrassed and ended up sneaking out. Honestly, this is just no way to treat anyone. It was highly disrespectful. On Valentines, he and his stressed out Lady snuck out. Cliff House, please make it right and offer them a full dinner on the house. Or this review stays up along with my refusal to ever set foot in your doors, and I'll let my friends in the area know as well on social media. I'm not one to do things like this, but I'm hot, mad, and hurt for my friend + employee for the degrading treatment he received.

Valentines Date absolutely ruined. Attitudes from staff were absolutely terrible, service was horrible to non-existent, and the prices were wayyy over what the website listed so we were not prepared at all. DO NOT SPEND YOUR PRECIOUS TIME OR MONEY HERE!!

This establishment appears to have a long history of surprise prices and fees. Don't waste your time or money. There are significantly more affordable restaurants in this city with infinitely better service and just as good a view. This place is old, dishonest, rude, and overpriced.

From the beginning to the end, everything was absolutely wonderful! The food was truly the best I have ever had and was well worth the cost. The view was breathtaking, and the service provided by the staff and our server, Ciara, surpassed all expectations and made our anniversary celebration truly special. We will definitely be returning.

Lipstick on glass. Bad oyster.

Wonderful dinner tonight. First time coming here. Had ribeye steak. So delicious! Manhattan is very good. Will definitely return again. Our waitress was awesome!