food is not bad, but the service is so rude. btw there was always ice water before, and this time they told me there was no free ice water.
I would never come back here again and it’s solely because of the service. My family of 10 decided to come here for dinner. Mind you, we are the ONLY one in the restaurant. They give us 2 menus, we had to ask for more. 5 mins sitting, the waitress with the black hair is asking what we want. We told her please give us a min. She just stands there. She then demands that we should each order one item. Um, no. We always eat family style. We ignore her suggestion and then she still continues to huff and puff while standing there. She made more comments and we were ready to leave. The ONLY reason we stayed was because the next waitress with red-ish hair took our order and was nice. After the first waitress’s service, my mood just turned sour. I did not enjoy the food nor did my family. It wasn’t bad but it wasn’t good either. Through out our meal, the 1st server is constantly hovering, making noises. My family member said “she is treating us like we are here eating for free” At the end of the meal, the nice waitress brings our bill and we pay. But when the receipt came back, the first rude waitress comes. She says “tip in cash” we said okay and she continues to stand there. We gave her 18% even with her bad service. And then she takes the receipts and demands that it’s min. 20% and that so many of us came here to eat and that we should tip more. SHE WOULD NOT LEAVE OUR TABLE. We tipped her 20% to get her to leave. She didn’t say thank you or nothing!! I will be telling everyone not to come here. No one wants to go out to eat to experience this kind of behavior.
Racist and forced 15% tips, don’t ever go. I took my mom there for dinner and my mom wasn’t happy with the meat which was cold and chewy, she asked me to give only 10% tips but I didn’t want any drama so I was nice enough to add it to 12%. The waitress saw it and changed her attitude 180 degree and yelled at us be like minimum tip is 15%. I asked her if there’s any law saying that and she went silent, then she’s like fine you Chinese always leave little tips. I was too tired after hours of travel so my brain wasn’t working so we just left without arguing back, but if I wasn’t tired I would straight out cross the 12% tip to 0%. Very DISGUSTING and RACIST don’t ever step in.
Buddy of mine was more hungrier than me so he ordered entree and drinks while I just got an appetizer. She glared at me and got mad. She talked in a rude aggressive tone as well.
Forced me to leave AT LEAST 15% tip. Their attitude if customer decides to leave tip under 15% is extremely disrespectful and unprofessional. Also, the basement which the bathroom is so dirty and has rats. Because of that, couldn’t even use the bathroom.
Friend of mine was hungry but I wasn’t so didn’t order as much. Waitress (one of the older Korean women) got mad that I wasn’t ordering much, gave attitude.
We came in and the lady literally threw the menus on the table and then got mad when we weren’t ready to order. Service was horrible but food made up for it I guess( and we still tipped her 10$ lol ) for 3 of us