Chipotle Mexican Grill

3.7
(602 Reviews)
$Mexican
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Ratings of Chipotle Mexican Grill

google
Google
3.7
(602 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
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  • Business Photo

Location & Hours

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

6100 Long Prairie Rd
Flower Mound, TX 75028
Monday
10:45 AM - 11:00 PM
Tuesday
10:45 AM - 11:00 PM
Wednesday
10:45 AM - 11:00 PM
Thursday
10:45 AM - 11:00 PM
Friday
10:45 AM - 11:00 PM
Saturday
10:45 AM - 11:00 PM
Sunday
10:45 AM - 11:00 PM

Recent Reviews

google
Oct 2024
Place very dirty, will not be going back.
google
Oct 2024
Food is not the same.
google
Sep 2024
The place was dirty and the employees have zero customer service. One of the male employees rolled his eyes right in front of me when I asked for a burrito instead of a bowl, before he even started adding the ingredients.
google
Sep 2024
This location has go down so bad. Is always dirty.
google
Sep 2024
I worked her for a month. It's terribly managed. Only thing that matters is how fast an employee gets an order completed in 15 minute bursts. All these reviews talking about how gross and dirty the inside is are true. It's because cleanliness doesn't have a statistic for the manager to show off to her regional manager. Food is alright, but I'll never eat at this one again or recommend anyone to work for this company. Edit: What's funny too is people talk about how rude the staff/manager is here too. It's because any customer that isn't ready to be moved along as quickly as possible makes the manager MAD. The employees get yelled at for not magically solving issues ASAP.
google
Sep 2024
Food was cold. It was last hour of the day. It's not good when reheated.
google
Sep 2024
Here at 915. They are open til 11. Everything inside is broken down like they are about to close for the evening. Nowhere to sit and drink stand is broken down too.
google
Sep 2024
That's a nice burrito. You can sit outside .local kids hang out
google
Sep 2024
who forgets to put the chicken in the chicken bowl?
google
Sep 2024
The chicken specifically is extremely burnt every time
google
Sep 2024
My daughter got food poisoning from this location and ended up in ER. DO NOT EAT here, it's filthy, raw chicken, unclean, and unsanitary. STAY AWAY! You can see other similar reviews of the fithly store down below. UPDATE: contacted back! Waiting for response. NEVER heard back from company after initial contact
google
Aug 2024
This location has been slipping lately with smaller burritos and skimping on the protein while their prices are the highest they've ever been. Plus their anti-consumer gift card policy still hasn't been fixed. You can only use one gift card per app order and you can't combine gift card values... and when I went to use one of my gift cards, Chipotle basically said 'screw you' by saying "You can only add a limited number of gift cards per day. Please try again in 24 hours.". I only used one other card today! It's like they don't want you using gift cards even though they are happy to sell them. When Chipotle finally fixed their gift card mess then I will reconsider my rating.
google
Aug 2024
0/10
google
Aug 2024
Trash customer service.
google
Aug 2024
This place is usually Great, but dang man today their chicken was burnt real bad. Tastes terrible. Overcooked. Gotta be more careful cooking the meats 🤢
google
Aug 2024
Chipotle needs to work on the call machine, I’m simply trying to call and talk to a team member about a DoorDash order that was placed since they don’t allow special request on the app. Can’t even speak to a person, the AI they have set up just reroutes back to more AI. Very frustrating process. Please fix this.
google
Aug 2024
Trash costumer service, girl serving was rude, served half spoon on everything, not worth coming this location.
google
Jul 2024
Best food of all time eating the best bowl of my life

Frequently Asked Questions

What is Chipotle Mexican Grill's rating?
Chipotle Mexican Grill is rated an average of 3.7/5 stars across various online platforms.